ABB empower
All Systems Operational

About This Site

Welcome to the official status page for ABB empower. This site will provide users with information regarding both planned scheduled maintenance as well as unplanned outages. Be sure to 'Subscribe' to receive real-time notifications from empower; for help, please visit https://empower.abb.com/help

empower Flow Operational
90 days ago
99.91 % uptime
Today
Order Status & Tracking ? Operational
90 days ago
99.87 % uptime
Today
Price & Availability ? Operational
90 days ago
99.87 % uptime
Today
Price Delivery ? Operational
90 days ago
99.98 % uptime
Today
Order Entry (shopping cart) ? Operational
90 days ago
99.87 % uptime
Today
Track Your Payables ? Operational
90 days ago
99.94 % uptime
Today
Shipment Tracking ? Operational
90 days ago
99.94 % uptime
Today
Post Sales Service ? Operational
90 days ago
99.91 % uptime
Today
empower Quote Operational
90 days ago
99.96 % uptime
Today
Quote Management ? Operational
90 days ago
99.96 % uptime
Today
Product Configuration ? Operational
90 days ago
99.96 % uptime
Today
Project Pricing ? Operational
90 days ago
99.98 % uptime
Today
Document Generation ? Operational
90 days ago
99.97 % uptime
Today
Project Orders ? Operational
90 days ago
99.92 % uptime
Today
Help & Support ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Site Response Time ?
Fetching
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:01 EDT
Scheduled - empower Flow will be undergoing scheduled maintenance activities beginning on Saturday, May 23 at 2:00 AM ET.

During this maintenance event we will be implementing software updates to our platform which will affect users' ability to track orders, check price & availability, place catalog orders, submit return requests, and submit flow & quote rebate requests. empower-Quote will be fully functional during this maintenance window.

Full maintenance windows:

Saturday May 23, 2:00 AM ET - Saturday May 23, 6:00 AM ET

Regards,
ABB empower team
May 22, 09:59 EDT
May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020
Completed - The scheduled maintenance has been completed.
May 17, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:01 EDT
Scheduled - empower will be undergoing scheduled maintenance activities beginning on Saturday, May 16 at 11:00 PM ET.

During this maintenance event we will be implementing software updates to our ERP which will affect users' ability to track orders, check price & availability, place catalog orders, submit return requests, and submit flow & quote rebate requests. Except for rebates, empower-Quote will be fully functional, but quote orders will be held and processed after the maintenance is complete.

Full maintenance windows:

Saturday May 16, 11:00 PM ET - Sunday May 17, 8:00 AM ET

Regards,
ABB empower team
May 16, 07:19 EDT
May 16, 2020
May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020
Resolved - empower has been restored to full functionality. The issues affecting Documents have been resolved.

If you are still experiencing issues, please contact empoweru@abb.com.

Regards,
ABB empower team

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May 12, 18:47 EDT
Monitoring - empower Documents functionality has been restored to full functionality, and the team will continue to monitor; there may continue to be slowness in some requests.

If you are still experiencing issues, please contact empoweru@abb.com.

Regards,
ABB empower team

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This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
May 12, 16:04 EDT
Identified - empower is currently experiencing issues with Documents functionality. This is affecting users' ability to create and edit Documents such as BOMs, Proposals, and Submittals within empower-Quote - users may experience a slow response from the Documents engine.

All other modules of empower are currently operational.

Please visit https://status.empower.abb.com/ for further updates.

Regards,
ABB empower team

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This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
May 12, 15:40 EDT