ABB empower
All Systems Operational

About This Site

Welcome to the official status page for ABB empower. This site will provide users with information regarding both planned scheduled maintenance as well as unplanned outages. Be sure to 'Subscribe' to receive real-time notifications from empower; for help, please visit https://empower.abb.com/help

empower Flow Operational
90 days ago
99.95 % uptime
Today
Order Status & Tracking ? Operational
90 days ago
99.9 % uptime
Today
Price & Availability ? Operational
90 days ago
99.9 % uptime
Today
Price Delivery ? Operational
90 days ago
100.0 % uptime
Today
Order Entry (shopping cart) ? Operational
90 days ago
99.9 % uptime
Today
Track Your Payables ? Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking ? Operational
90 days ago
100.0 % uptime
Today
Post Sales Service ? Operational
90 days ago
100.0 % uptime
Today
empower Quote Operational
90 days ago
99.99 % uptime
Today
Quote Management ? Operational
90 days ago
100.0 % uptime
Today
Product Configuration ? Operational
90 days ago
99.98 % uptime
Today
Project Pricing ? Operational
90 days ago
100.0 % uptime
Today
Document Generation ? Operational
90 days ago
100.0 % uptime
Today
Project Orders ? Operational
90 days ago
99.97 % uptime
Today
Help & Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Site Response Time ?
Fetching
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020
Resolved - Issue is now resolved. All empower functions are working.

Regards
ABB empower Team
Aug 10, 03:02 EDT
Monitoring - Issue has been resolved and all empower functions are now working as expected. Team will be monitoring for some more time.

Regards
ABB empower Team
Aug 10, 02:36 EDT
Identified - Issue has been identified and teams are working on resolving it now.

Regards
ABB empower Team
Aug 10, 02:23 EDT
Update - We are continuing to investigate this issue.
Aug 10, 02:14 EDT
Investigating - empower is currently experiencing issues with interfacing applications. This is affecting some users' ability to do Order Tracking, Price & Availability, Order Entry and others. Orders placed from empower Quote will be held and processed later. Teams are working on resolving the issue. Updates will be posted here.

Regards,
ABB empower team
Aug 10, 02:03 EDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - empower has been restored to full functionality. The issues affecting real-time data calls have been resolved.

If you are still experiencing issues, please contact empoweru@abb.com.

Regards,
ABB empower team

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Jul 30, 17:13 EDT
Investigating - empower is currently experiencing issues with real-time calls to back-end systems. This is affecting users' ability to access Price & Availability, Order Details, and other live data. empower-Quote order placement may be delayed as well.

All other modules of empower are currently operational.

Please visit https://status.empower.abb.com/ for further updates.

Regards,
ABB empower team

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This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
Jul 30, 15:55 EDT
Jul 29, 2020

No incidents reported.