empower has been restored to full functionality. The issues affecting real-time data calls have been resolved.
If you are still experiencing issues, please contact empoweru@abb.com.
Regards, ABB empower team
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Posted Jul 30, 2020 - 17:13 EDT
Investigating
empower is currently experiencing issues with real-time calls to back-end systems. This is affecting users' ability to access Price & Availability, Order Details, and other live data. empower-Quote order placement may be delayed as well.
All other modules of empower are currently operational.
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Posted Jul 30, 2020 - 15:55 EDT
This incident affected: empower Flow (Order Status & Tracking, Price & Availability, Order Entry (shopping cart)) and empower Quote (Project Orders).