empower has been restored to full functionality. The issues affecting Documents have been resolved.
If you are still experiencing issues, please contact empoweru@abb.com.
Regards, ABB empower team
------------------------------------------------------------------------------------------------------------------------------------ This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
Posted May 12, 2020 - 18:47 EDT
Monitoring
empower Documents functionality has been restored to full functionality, and the team will continue to monitor; there may continue to be slowness in some requests.
If you are still experiencing issues, please contact empoweru@abb.com.
Regards, ABB empower team
------------------------------------------------------------------------------------------------------------------------------------ This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
Posted May 12, 2020 - 16:04 EDT
Identified
empower is currently experiencing issues with Documents functionality. This is affecting users' ability to create and edit Documents such as BOMs, Proposals, and Submittals within empower-Quote - users may experience a slow response from the Documents engine.
All other modules of empower are currently operational.
------------------------------------------------------------------------------------------------------------------------------------ This is an auto-generated email, please do not reply. For help, please visit https://empower.abb.com/help
Posted May 12, 2020 - 15:40 EDT
This incident affected: empower Quote (Document Generation).