Document Generation Slowness

Incident Report for ABB empower

Resolved

This incident has been resolved.

Posted Feb 22, 2024 - 06:58 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 15, 2024 - 16:11 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 15, 2024 - 15:53 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2024 - 14:49 EST

Investigating

empower is currently experiencing issues with generating/downloading documents and drawings inside empower Quote. This is affecting users' ability to generate complete documents within Quotes as the performance is impacted.

Posted Feb 13, 2024 - 08:41 EST

This incident affected: empower Quote (Document Generation).