empower has been restored to full functionality. The issues affecting empower FLOW have been resolved.
If you are still experiencing issues, please contact empoweru@abb.com.
Regards, ABB empower team
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Posted Mar 25, 2024 - 14:09 EDT
Identified
A fix for the issue has been identified and is curently being redployed - empower expected to be fully operational in about 45 minutes.
empower is currently experiencing issues across the application. This is affecting users' ability to use all FLOW functions: Order tracking / PO tracking / mycart / returns / order management / rebates / pricing.
empower QUOTE access remains functional and accessible at > empower.abb.com/quote
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Posted Mar 25, 2024 - 10:57 EDT
Investigating
We are experiencing issue with login and authentication into empower. The technical team is aware and is investigating the issue.
Posted Mar 25, 2024 - 08:57 EDT
This incident affected: empower Flow (Order Status & Tracking, Price & Availability, Price Delivery, Order Entry (shopping cart), Track Your Payables, Shipment Tracking, Post Sales Service).