empower FLOW is currently experiencing degraded performance

Incident Report for ABB empower

Resolved

This incident has been resolved.

Posted Sep 09, 2025 - 09:13 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 08, 2025 - 15:23 EDT

Investigating

empower FLOW is currently experiencing degraded performance across the entire application. This is affecting users' ability to use FLOW modules.

To apply required fixes, empower FLOW will be down/unavailable. We will provide additional updates once this process has been completed.

empower QUOTE access still available at: empower.abb.com/quote

Please visit https://status.empower.abb.com/ for further updates.

Regards,
ABB empower team

Posted Sep 08, 2025 - 10:49 EDT

This incident affected: empower Flow (Order Status & Tracking, Price & Availability, Price Delivery, Order Entry (shopping cart), Track Your Payables, Shipment Tracking, Post Sales Service).